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Support SolutionsWe offer an alternative to traditional phone support. Save time, set up your own case, and view your
case progress online for faster, more up-to-date information. Support Solutions provides you support
options for your Dealer Management System. Below is a sampling of the tools available to you.
| Case Management |
- Open, view, and close your own cases
- Access support history
- Available 24/7
- Receive automated email updates to your cases
- Anyone at the retail facility with a Support Solutions login and password can view the open cases
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| Knowledge base Information |
- Read and Review articles updated daily
- Review Frequently Asked Questions
- Read How-to articles
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