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| ADP's Hayes Ligon® Products & Services |
| ServicePricing™ Features & Benefits |
Allows user to not only control parts pricing but also labor pricing,
through the use of labor types. Serves as a useful tool in providing special discounts for fleets,
seniors and any other special situation.
(ServicePricing for ADP’s DMS only)
* Available for ADP Elite and w.e.b. Suite™ 2006 platform
* Available for select manufacturer lines only
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| Variable and Grid Labor Pricing |
| Delivers labor pricing tailored to your exact needs, as well as the ability to change it when necessary. |
| Accurate, Consistent Quoting |
| Eliminates guesswork and helps present dealership staff as professional and knowledgeable. |
| Base Quotes on Your Customized Information |
| All quotes are based on your specifications for parts, labor, taxes—even shop supplies. You are in control. |
| Regularly Updated Parts Information |
| ServicePricing is constantly updated with the latest part numbers and prices, so prices are always accurate. |
| Creates, Stores, Updates and Prints Quotes |
| Accurate and professional looking price quotes can be quickly created and printed for the customer-and stored and updated in the future. |
| Enables service advisors to provide accurate, model-specific quotes for each service interval matching the labor operations outlined in the owners’ manual. Helps service staff generate more revenue from preventative maintenance and provide a level of service that helps drive repeat business. |
| Increases both Parts and Service sales by allowing Parts counter staff to quote the “total installed parts” price as well as the “parts only” price. |
| Provides access to and creation of a variety of management reports based on service operation, service advisor and other criteria. |
| Allows service managers to modify the labor time multiplier values at both the account (car line) level and/or for a section(s) within a car line. |
| Prompts service advisors to suggest additional service repairs that logically would be performed together; helps increase labor and parts sold as well as CSI—by completing all necessary work while the hood is open. |
| F&I and Sales Access to Genuine OEM Accessories |
| Helps increase new car gross profit by introducing, generating and increasing add-on accessory sales. ServicePricing allows sales team and F&I departments to see the exact costs of OEM accessories. F&I also has the ability to upsell extended warranties. (Available for most manufacturers). |
| Integration with ADP’s DMS |
| Parts availability and pricing is pulled directly from ADP’s Parts Application; features are seamlessly integrated into your ADP system. (ServicePricing for ADP’s DMS only). |
| Helps Improve Customer Retention and Satisfaction |
| By providing an accurate price in a quick and professional manner, you give customers another reason to want to do business with you. |
| Allows user the ability to make ‘one-off’ changes to labor times, labor dollars and part quantities; helps minimize errors on customer invoices and enhance dealership competitiveness. |
| Parts personnel are able to view real-time parts availability in the estimates. No guesswork is involved. (ServicePricing for ADP’s DMS only). |
| On-Site Customization Capabilities |
| Allows you to make your own changes—on site—to labor rates, labor times and custom service operations. |
| Saves time by eliminating re-keying of make, model, and year information. |
| Enhanced Technician Productivity |
| Trips to the Parts counter are reduced or eliminated, saving valuable time that can be spent fixing cars—time that can translate into one hour of additional productivity per day and add up to thousands of dollars in additional revenue per year. |
| Support When Asking for the Deal |
| Having detailed, correct information at hand helps you ask for the customer’s business with confidence… which can help improve the odds that you’ll get it. |
| Word/OpCode Search Capabilities |
| Allows you to search for operation descriptions by key word or OpCode—and get results quickly. |
* Available for ADP and w.e.b. SuiteTM2006 platform
* Available for select manufacturer lines only
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