What we do?
System Utilization Consultants provide three basic services:

1. Consulting Days - Provided on an "as needed" basis. When a dealership has a concern with specific processes or requires expertise on-site for two or more days.
2. Continuing Partnership - Recurring monthly visits of two or more days to accomplish long-term goals and maintain operational efficiency. They can also help with development and documentation of procedure manuals for the individual workstations of your dealership. These manuals are an invaluable tool to bring a new employee up to full productive status in a short time.
3. Dealership Operations Analysis - This is a full-dealership analysis covering all departments. We measure dealership statistics against national standards, and provide written documentation of departmental summaries and recommendations.
4. When do they provide their service?
   System Utilization Consultants are scheduled when the Field Consulting Manager receives a request from the client, ADP Sales, AEs, COSs, and CTAs. The cost of the visit and next available time will be discussed with the client and, on agreement, a COA will be scheduled.

Consultants are also available on retainer for recurring visits to address issues that arise between visits. These may be due to employee turnover or just to move each user to the next level of learning on their respective products.